One-Stop-Shop Grand Opening

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One-Stop-ShopJoin us on May 30, 2017, 3:00 – 5:00 p.m. as the City of Riverside celebrates the Grand Opening of our One-Stop-Shop. 

Doing business at City Hall is about to get easier! Riverside's One-Stop-Shop consolidates development permitting services into a single location—one building, one floor, one stop means faster permits, less time in lines and greater convenience. Services provided at the One Stop Shop include Planning and Zoning, Building, Fire, Public Works Engineering and Traffic Engineering, Public Utilities Water, Public Utilities Electrical, and Business License. A state-of-the-art customer queuing application allows customers to check-in to monitor service lines remotely, make appointments and allows staff to provide customers with a streamlined customer experience.  

Streamline Riverside:

The One-Stop-Shop is part of the award winning Streamline Riverside program. Streamline Riverside is a comprehensive program intended to facilitate investment by removing obstacles at all levels of the development review process, developing and implementing new business practices to improve the customer experience and fostering a culture of continual improvement within the City’s development review departments. This award winning program includes a One Stop Shop, Expedited Plan Check, Development Review Committee, Uniform Plan Check Review and more. For more information, click here.